Privacy policy

Thank you for visiting our site. This privacy policy tells you how we use personal information collected on this site. Please read this privacy policy before using the site or submitting personal information. By using the site, you are accepting the practices described in this privacy policy. These practices are subject to change, but any changes will be published and the changes will apply only to activities and information on a future, non-retroactive basis. We encourage you to review the Privacy Policy each time you visit the Site to ensure that you understand how any personal information you provide will be used.

Please note that the privacy practices set forth in this Privacy Policy are for this Web site only. If you link to other Web sites, please consult the privacy policies posted on those sites.


Information you must provide

We collect personal information, such as names, postal addresses, e-mail addresses, telephone numbers, prescriptions (where required), etc., when voluntarily submitted by our visitors. The information you provide is used to respond to your specific request - (for example, to provide you with the information you request, to process and fulfill your orders, etc.). This information is only used to respond to your specific request, unless you authorize us to use it in another way, for example, to add you to one of our mailing lists.


Information we collect automatically from you

The Site may use cookies and tracking technologies depending on the features offered. A cookie is a small file or piece of data sent from a website and stored on the hard drive of your computer or mobile device. Cookies and tracking technology are useful for collecting information such as browser type and operating system, tracking the number of visitors to the site and understanding how visitors use the site. Cookies can also help personalize the site for visitors. Personal information cannot be collected via cookies and other tracking technologies; however, if you have previously provided personally identifiable information, cookies may be linked to that information. Aggregate cookies and tracking information may be shared with third parties.

Some Web browsers allow you to broadcast a signal to Web sites and online services indicating that they prefer "not to track" your online activities. We do not currently honor these signals, but we do not currently use automated data collection technologies to collect information about your online activities over time and on third-party websites or other online services (behavioral advertising).


Information for children under 16

Our website and application are not intended for children under the age of 16. No one under the age of 16 may provide any information on or through the website or application. We do not knowingly collect personal information from children under the age of 16. If you are under 16, do not use or provide any information on our website or in our applications on or through any of their features, including your name, address, telephone number, e-mail address. If we learn that we have collected or received personal information from a child under the age of 16 without verification of parental consent, we will delete that information. If you believe we may have information from a child under the age of 16, please contact us at info@somnos.ca or at 514-282-2114.


Sharing personal information with third parties

We may share and/or disclose personal information that we collect or that you provide as described in this Privacy Policy:

- To affiliates, subcontractors, service providers and other third parties we use to support our business. The services provided by these organizations include the provision of IT support and infrastructure services, as well as the commissioning of marketing and payment processing services.

- To a purchaser or other successor in the event of a merger, assignment, restructuring, reorganization, dissolution or other sale or transfer of all or a portion of our assets, whether as a going concern or as part of a bankruptcy, liquidation or similar proceeding, in which personal information held by the Company about users of our website is one of the transferred assets.

- To fulfill the purpose for which you provide it;

- For any other purpose we disclose when you provide the information; and

- With your consent.

We may also disclose your personal information

- To comply with any court order, law or legal process, including responding to any governmental or regulatory request;

- To enforce and apply our Terms of Use and other agreements, including for billing and collection purposes; and

- If we believe that disclosure is necessary or appropriate to protect the rights, property or safety of the Company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Security

We have put in place measures to ensure your security.